Privacy Policy

This Privacy Policy provides an explanation of how Banff Journey gathers, utilizes, and safeguards your personal information when you visit their website and make tour bookings. By using the website and providing your personal information, you agree to abide by the terms outlined in this Privacy Policy.

Collection of Information


When you book a tour, Banff Journey collects personal information such as your name, email address, phone number, and billing address. Additional details regarding your tour preferences or any special requests may also be gathered. Credit card information is securely processed by a trusted third-party payment processor, with no storage of such information on Banff Journey’s servers. Cookies and similar technologies may be utilized to gather information about your browsing activities on the website, including your IP address, browser type, device details, and visited pages.

Utilization of Personal Information


Banff Journey employs your personal information for various purposes, including processing tour bookings, communication regarding your bookings, customer support, secure payment processing, analysis of user behavior and preferences to enhance services, and the sending of promotional materials and tour updates with your consent.

Collection of Personal Information


Personal information is collected when you make a tour booking on the website or when you contact Banff Journey via email, phone, or the website’s contact forms.

Collection of Credit Card Information and Security


Credit card details provided on the website are securely transmitted and processed by a trusted third-party payment processor. While precautions are taken to protect personal information, it is important to acknowledge that no method of data transmission or electronic storage is completely foolproof.

Cookies and Similar Technologies


To enhance the browsing experience, analyze website traffic, and gather insights into user behavior, cookies and similar technologies may be used. Disabling cookies through browser settings is possible; however, certain website features may not function optimally without them.

Why we use Google Analytics


Google Analytics is employed to gather and analyze data on website usage, aiding in the improvement of website performance. This may involve the collection of your IP address, device information, and browsing behavior through the use of cookies and similar technologies. For more information, please consult Google’s Privacy Policy.

Your Consent


Your use of the website and provision of personal information signifies your voluntary agreement to permit the collection, utilization, and disclosure of your information in accordance with the terms set forth in this Privacy Policy. If you have any concerns or disagreements with any aspect of the Privacy Policy, we respectfully request that you refrain from accessing the website or disclosing your personal information.

Changes to the Privacy Policy


The Privacy Policy is subject to periodic updates, and the most recent version will be made available on the website. It is recommended to regularly review the policy for any changes or modifications.